quality

Since the founding of the ICP Group in 2003, our main focus is always on the quality and reliability of our products.

„The aim is to offer our customers the highest possible quality.“ You will certainly already have heard and read this statement or something similar at other companies. However, the fact that these are not just empty words in our case, is proven by the existing certification in accordance with the ISO-9001 standard since 2009, which is regularly inspected by an accredited, independent certification centre.

The quality management system of the ICP Group aims to ensure, that defined business processes are carried out efficiently and effectively. So, as soon as an error is found, appropriate measures are taken, to prevent it occurring in future, and therefore, ensuring the continual improvement of the whole process.

The use of the quality management system ensures, that all organisational and technical processes and actions, which influence the quality of the products and services, are consistently planned, controlled and monitored in detail.

As soon as all the requirements and needs of the customers are clearly defined, these requirements, taking into account the international guidelines and norms (for example „EMC“ and „Low-Voltage“), are converted into technical and constructible specifications by our development department.

Possible risks are reduced by carrying out a design and process FPIA (fault probability and influence analysis).

If required by the customer, a prototype series will be produced, so that there is a tangible idea of the end product. After approval by the customer, the serial production can then begin.

Products developed in-house and in cooperation with the customer, are produced at our modern production site, by professionally trained and experienced employees.

Using clearly defined drawings and work instructions, the orders are prepared for shipping to the customer, including the relevant quality control plans.

The ICP Group is a recognised training company. Therefore, we ensure that sufficient skilled workers are available, even in future.